Privacy policy
Privacy Policy
March 2023
Vanessa Bathgate Studio, Free Church Manse, Resolis, Balblair,
Dingwall, Ross-shire IV7 8LN
Tel:01381610260 or 07887926297
info@vanessabathgatestudio.com
At Vanessa Bathgate Studio we value your privacy. Our privacy policy sets out how we use and protect any information that you give us when using the website and other sales channels.
Type of personal information we collect:
We currently collect and process personal information that can be used to identify an individual person:
- Personal identifiers, contacts and characteristics (for example, name and address, email or telephone details)
- Financial transactions are processed by Shopify Payments or PalPay, external payment providers. In order to process your transactions external providers will require credit/debit card details. Vanessa Bathgate Studio does not collect or have access to your card details.
How we collect your personal information:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- On-Line - If you register or place an order for our products or services we require your name, billing address, delivery address, email address and phone number.
- Newsletter registration - If you register for our newsletter by email or other, we will require your name, email address or address.
- If you sign up for our emails/newsletter or direct communication via markets and/or in-person we may require you name, email, address.
- We may also collect information indirectly if you visit www.vanessabathgate.com or view our website via your own browser. This may include geographical location, browser and device type, how you were forwarded to our site, products, pages viewed and duration of visit.
How we use your personal information:
We use the information that you have given us to understand your needs and in order for us to provide you with a better service, in particular for :
- To process your order and to manage your account.
- Internal record keeping
- We may use the information to improve our products and services.
- To send promotional emails about new products, services, offers, marketing or other information which we think you may find interesting. You may opt out of receiving emails at any time.
- Informations about you regarding browsing habits are used to improve www.vanessabathgatestudio.com website.
- We share limited information with our courier/postal or delivery service for purpose of delivery.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by emailing: info@vanessabathgatestudio.com or in writing: Vanessa Bathgate Studio, Free Church Manse, Balblair, IV78LN
- We have a contractual obligatio
Reasons why we may contact you:
- We may contact you by telephone or email or text to update you on your order or if there is a problem.
- If you have won a prize or competition, by email or phone.
- If you are signed up our mailing list for emails.
Security and storage of your data:
We are committed to ensuring your information is kept securely.
Your information is kept securely on-line via Shopify.
We have measures in place to keep your details secure until you request to opt-out after which your data will be deleted. We will then dispose your information immediately
Your data protection rights
Under data protection law, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we respond to you within one month of receipt of request.
Please contact us at info@vanessabathgatestudio.com
Cookies:
Cookies are files that collect interests and log visitor behaviour on your computer hard drive. Cookies help We use cookies to understand how our website is being used and analyse data about web traffic on our website so we can improve our site. You can choose to accept or decline cookies in you browser. This may affect the functionality of the website.
Other Websites:
Our website may contain links to other websites and pages. Once you leave our site we do not have control over those sites and therefore our privacy policy does not apply. Our privacy policy is only applicable to vanessabathgatestudio.com.
Questions: If you have any concerns about our use of your personal information or our privacy policy please contact us:
info@vanessabathgatestudio.com
Vanessa Bathgate Studio 01381610260
Free Church Manse, Resolis, Balblair IV78LN